Four simple steps to switch to natural gas
1. Determine natural gas availability
Start by confirming that natural gas is available to your home. You can simply e-mail your inquiry to UseNaturalGas@pse.com or call PSE's Customer Construction Services at 1-888-321-7779 (Monday-Friday 7 a.m. to 5 p.m.). We’ll determine availability and inform you of the cost, if any, to bring natural gas to your home. This may take up to two business days in some cases.
2. Submit a Gas Service Agreement
Once availability is determined and you’ve decided to switch to natural gas, you will need to complete a Gas Service Agreement (GSA). This agreement provides PSE information on your intended natural gas use, meter location, and other necessary information. Once completed, simply mail it back to the address listed on the form. If you need assistance completing this form, please contact PSE's Customer Construction Services at 1-888-321-7779 (Monday-Friday 7 a.m.-5 p.m.). Your heating contractor can also help provide you with some of the information needed for the GSA.
3. Select a contractor and equipment
Unless you have already selected a heating contractor, PSE can help you take the guess work out of choosing a qualified contractor through PSE's Contractor Referral Service. We pre-screen licensed, independent contractors with our 15-point eligibility criteria. Once you select your contractor, they will provide information on the best energy-efficient equipment to fit your home, with the most efficient installation, and connect it to the meter. Be sure to check out PSE’s energy-efficiency rebates to help save you even more money. Your contractor must also obtain the necessary permits and inspection for your local area to make sure your furnace and fuel line is installed properly and per code.
4. Activate your service
Your last step is to contact PSE to activate your new natural gas service. Simply call, or have your contractor call, 1-888-CALLPSE (1-888-225-5773) as soon as your fuel line has been inspected and approved to schedule an appointment. If you call before 3 p.m. on a weekday, we will provide same-day activation. PSE Technicians will need access to your natural gas equipment, thermostat, and meter at the time of this initial meter activation appointment.
Finally, sit back, relax, and enjoy the comforts of natural gas; knowing that you’ve switched to the most efficient, affordable, reliable, and cleanest energy for your home!
Need more answers about switching to natural gas?
Once you know natural gas is available to your home a PSE Energy Advisor can provide even more information about PSE's energy-efficiency rebates, equipment options and efficiency ratings, energy cost savings estimates, and even referrals to pre-screened, independent contractors participating in PSE's Contractor Referral Service. They can be reached by calling 1-800-562-1482 (8:00 a.m. to 5 p.m. Monday-Friday). To illustrate potential cost savings, download this chart comparing (PDF) the fuel cost between heating oil and natural gas.
Cost comparison of natural gas and heating oil (PDF)
Fuel comparison: Natural gas and other fuel sources (PDF)
Download the Rights & Responsibilities of Natural Gas Customers (PDF, 937 KB) for guidelines and resources on bringing natural gas to your home as clean-burning, responsive, and cost-effective energy service.
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